Frequently Asked Questions (FAQs)
Categories of questions customers ask for your convenience. If you cannot find what you looking for please contact us.
DURASKIRT™ Shipping Questions
A. Our products are in good condition when they leave our factories. Indeed, they are concrete products and minor corner chips, varying shading are expected. Remember these products aredesigned to look natural. Furthermore, while every effort is made to get our products to you in perfect condition, the unfortunate reality is that occasionally shipments are damaged or lost in transit.
What do I do when DURASKIRT™ arrives?
When your order arrives, you should inspect all items for excessive damages or shortages before signing the delivery receipt. Remember, we do add extra panels for good measure. If your order has been damaged or is missing items, you must note the damage or shortage on the delivery receipt, obtain an exception number from the truck driver and call 1-360-419-9909 to report the issue. We will take care of filing a claim with the freight company and we will arrange to provide you replacement product or credit. If you accept delivery and do not clearly note damage or shortages on the delivery receipt prior to the driver leaving, you will be responsible for any losses.
A. Once your order is shipped, you will receive an email with the name of the freight carrier, freight carriers website and your tracking number. This tracking number is called the PRO number.This will allow you to track your order through the freight carrier’s website. We will also include the carrier’s phone number in your email. Often times you can schedule your delivery by calling the carrier.
A. DURASKIRT™ orders range in weights. Furthermore, a good estimate is approximately 24 pounds per lineal foot. Comparatively, using the home size 28′ x 56′ which is 168 lineal feet andyour two home skirting crates will weigh 4032 lbs in total. Additionally, the crates are 40″w x 40″d x 48″h. For other products other than DURASKIRT™ refer to their product pages on Duraskirt.com.
A. Most items available on DURASKIRT.com are too large for small parcel shippers such as UPS Ground or Fed Ex and will be shipped via LTL (less than truckload) common carrier. The deliverytruck will be equipped with a lift-gate and will call you for an appointment. Please be prepared with a sheet(s) of plywood for the pallet jack to roll onto.
A. Yes, our products can be shipped to residential addresses. However, products will be shipped via commercial carrier and the carrier must be able to access the delivery location with a semi-truck (18-wheeler). If not, you can arrange pickup at the closest shipping terminal.
A. At this time we only ship to the continental United States. We cannot ship to Alaska, Hawaii, Mexico, Canada or any other international addresses.
A. Yes we provide the following services:
Roadside delivery is included but must be level ground and accessible by LTL trucking. Moreover, included in delivery is driver will unload crates via his lift-gate straight down onto plywood you provide. Remember, it is your responsibility to be there and you must make appropriate arrangements to do so.
A. Other Services Not Provided:
If you request special delivery and/or unloading services from the freight carrier (e.g., re-consignment, re-delivery, etc.), such additional services are not part of the shipping cost charged to you by MH Service & Supply. Furthermore, if you accept such additional services, you must pay for them at the time of delivery. Finally, if you do not pay for them at the time of delivery, you authorize us to charge you for the costs of these additional services.
Q. How are your products shipped?
A. Yes, you must be present to accept, inspect, unload and sign for the receipt of your order. Once your order is shipped, you will receive an email with your tracking number. The freight carrierwill then contact you to arrange a day and time for delivery. You can also call the carrier to schedule your delivery.
A. While the crates that our products are shipped on may be heavy, the skirting products may be un-packaged after delivery. Moreover, to do this please follow the message ” OPEN HERE” on the outside of crates and insure they’re placed on level ground. Then, begin unloading one pieces at a time. More so, all panels are facing out with a mark on their backsides.
Be sure to install the marked sides toward the inside of the crawlspace. Fronts are designed to retain back-fill and resist impact.
A. Yes. But be advised we do have heavy daily shipping volumes. So, expect some wait time at our factories.
A. With DURASKIRT™ it’s easy to fix holes. Just use the following steps to repair a hole in our concrete skirting.
- Clean and wet the area you would like to repair.
- Paint on some acrylic concrete bonding agent.
- Mix white and gray cement with ready-mix sand or order a repair kit by calling us at 360-419-9909 (save some cement for the final touch).
- Add the appropriate amount of water and binding agent to mixture and stir.
- You should be able place it in your gloved hand and squeeze letting go slightly and see that the mixture stays together.
- Mixture should look damp but not runny.
- Place a backer on the back side of the hole and press the mixture into the hole.
- Use a small piece of wood to slide back and forth to tool the mixture flush.
- Finally, gently rub a small amount of the leftover cement over the patched area to blend the color.
If you own a manufactured home with less than attractive skirting you may have the thought, “how can I hide my mobile home skirting?” Although a good thought like this one must be followed with reality and substance to achieve the best outcome. What I am trying to say is don’t simply cover up a failed skirting with an new one. It’s like the person who has bad relational skills jumping from marriage to marriage without fixing themselves. Well, we aren’t marriage counselors, but with more than twenty years repairing manufactured home skirting we do have the solution.
Replace your skirting with DURASKIRT™ concrete skirting so you disband that thought from ever entering your mind again. Yes, DURASKIRT™ is a peace of mind solution. So, stop thinking, “how to hide it?”
Manufactured Home Foundations
Are concrete blocks or piers considered a permanent foundation?
Permanent foundations consist of many components. Moreover, concrete blocks are considered a permanent foundation when using them in conjunction with seismic E.R.B.S. (Earthquake Resistant Bracing Systems). Additionally, these systemic systems require support piers spaced according to the home manufacturers recommended spacing between the positive earthquake bracing support connections.
Today lenders require foundation certification showing compliance to the HUD-7584 Permanent Foundation Code.
What kinds of homes are supported by piers?
Post and pier homes, manufactured homes, modular homes, and mobile homes are just a few homes supported by piers. Furthermore, piers can be made from stacking concrete blocks. So, often you will find piers considered a permanent foundation.
E.R.B.S. Earthquake resistant bracing systems
With an expanding market for manufactured homes and mobile homes safety is important and vital. Surely, there are many E.R.B.S or earthquake resistant bracing systems to choose from. But, keep in mind not all meet the HUD Permanent Foundation Guide for Manufactured Homes. Read the language carefully and ask specific questions before buying.
Precast Concrete Parking Curbs: aka: Concrete wheel Stops, Parking Bumpers, Parking Stops…
Our 6′-0″ concrete parking curbs weigh 190 lbs. each with two 3/4” anchor holes cast through the curbs for anchoring. Moreover, installing them can protect many structures from inadvertent collisions. Finally, you can count on our parking curbs for a long term solution.
- Quality high-strength concrete
- Two Carbon Fiber 1/2″ Re-bar Full Length (no rust)
- Made to last for a very long time
- Superior strength to withstand wheel impacts
- Your choice of pre-cut 1/2″ or 5/8″ re-bar stakes included.
Read more about our concrete parking curbs and why they’re the best!
Other points of interest: